5 Attention-grabbing Learnings from Blackbaud at $1 Billion in ARR

So on our 5 Attention-grabbing Learnings sequence we attempt to combine it up with a mix of how “hero” corporations are doing, like Monday, HubSpot, GitLab, and so on. … how some ones you’re doing that you just would possibly know much less nicely are doing, like Doximity, Invoice (once we first profiled), … after which how some you might have even forgotten about are doing.
Like Blackbaud. It’s an actual oldie in instructional and nonprofit software program. It was based in 1981 (!) and IPO’d in 2004 (!), and transitioned into SaaS later and thru acquisitions, after which right into a broad platform for fundraising and academic administration. $100 Billion has been fundraised on its platform.
Quick ahead to in the present day, it’s at $1B in ARR, rising 14%, money circulation optimistic (24% non-GAAP EBITDA), and price a so-so $3.4 Billion. A narrative of a sloooow path to $1 Billion in revenues.
And of a section of the economic system that’s extra proof against the macro results many people are experiencing — non-profits.
5 Attention-grabbing Learnings:
#1. A really sluggish, inorganic path to $1B — 9% CAGR. Blackbaud is in some methods a case examine of the perils of vertical SaaS. For those who don’t develop your TAM sufficient, progress can stall at scale. Basically all progress now could be inorganic, i.e. from buying different merchandise and firms. Natural progress is just one%. Sure, you’ll be able to exhaust your TAM and market.
#2. Pushing from 25% EBITDA Margins to 30%. That is the purpose of everybody at scale is to hit 30%+ margins, together with Salesforce.
#3. 40,000 Prospects, so about $25,000 on common per deal. The basic mid-market that many attempt to keep away from. However Blackbaud is making it work. They usually do have plenty of six determine and now seven determine offers.
#4. Elevated Transaction Charges and Raised Costs on Renewals. That is hardly distinctive, however useful to see how everyone seems to be dealing with will increase that’s doing them:
#5. Not Seeing A lot of a Downturn. Whereas Blackbaud’s progress isn’t epic, it’s additionally not seeing a lot of an financial impression in its core non-profit prospects. Exercise is barely down, if in any respect, no less than for now.
Printed on March 29, 2023